Bel Air Collection Resort & Spa Cancun (Adults Only) - カンクン

ウェルカムドリンクがさくらんぼ入りのシャンパンです。空港に近い位置にあるので、アクセスには便利です。

施設はリノベーションされていますが、デザインがモダンアジアな感じでメキシコのリゾート雰囲気とは合っていないので微妙。部屋のライトにもピンクのライトでセンスのなさを感じた。一番ショックだったのは、ホテルの前の海。岩があって、非常に危ない。泳げたものではありません。近隣のホテルもかなり廃れた感じで悲しい。バス停がすぐ側なのでホテルゾーンのショッピングセンターなどへはすぐにいけますが、帰りはホテル名を伝えて下車するのが現地流ですが、バスの運転手もこのホテルを知らないほどでした。はっきりいって、ホテルゾーンでは中心のホテルに泊まる方が楽しめると思います。I can not recommend this hotel. Its very bad.

My favorite thing about this resort was the infinity pool overlooking the ocean/beach. Also, I enjoyed sharing breakfast with my husband while sitting in what I call a pool restaurant (your chairs and table sit in the water) while dining and soaking up the rays-totally awesome! Lastly, the hotel goes the extra mile on providing comfy lounge chairs in the lobby, poolside, and on the beach. Great location- close to the airport.

We had a poor night sleep since our air conditionaing was not working. We had a maintenance man come at 3:00 am to work on and he could not fix. At 3:30 we asked to be moved to another room so packed up our bags and moved. Since we did not fall asleep until 4:00 am we were not able to go to Isles Majueres which is what we had planned for the day. When we asked for a late checkout (2 hours later then normal checkout), they said they would need to charge us. We felt this was unfair since we had already missed our days activity and a good nights sleep.

Restaurant and food was good, beach was clean and well maintained.

Payment by credit card was more expensive than payment by cash due to the hotel charged the card in mexican currency I payed 30 USD extra.

Bell Air Hotel has excellent staff which is very helpful and caring. Room furnishing and equipment is ok, and there are some suprising extras like dvd. If you have a room overlooking the ocean, the view is breath-taking. But what is best about Bel Air is breakfast - for 10 USD you get a huge selection of food, including cold meats, cheeses, fresh fruit & vegetables, yoghurts, pastries, toasts and a hot breakfast menu to choose from various local dishes

Great location at the beach, most of the staff are very friendly and helpful, the open lobby area, great pool area, nice and relaxing atmosphere, great staff at the pool bar

Internet is very poor in case there are many guests at the hotel and does not work properly in the mornings and evenings, the main restaurant is very loud and no quiet atmosphere at all, even in the italian and mexican part of the restaurant the noise is very upsetting when people are moving the plastic chairs, aircondition in the room is not working properly, a daily call asking for a technician is necessary,

Nice terrace overlooking the ocean. Good value for money. Good breakfast included in rate, though service in restaurant was nothing to write home about.

My stay was fantastic. Great hotel very clean, just perfect for couples who like a good peaceful stay in a modern style hotel. The welcome was very warm and service was excellent. It's a little way from all the restaurants and shops which is only a bus ride away. Fantastic hotel will go again.

Although the food wasn't terrible. It could be a little better to match the rest of the hotel standards.

the cosy hotel, few people, unusual design, the security of leaving things in a room

In general, everything is fine, but minor problems such as: the problem with the lock, warning of the hotel work all the checks, the absence of the rooms of an object, сбиваютобщее good opinion

The view was very nice. The closeness to airport.

The building blocked the sun in late afternoon. The birds in the pool and on the wall. The pool area "closed" down at 6 pm. Nothing to do at hotel in evenings.

We loved our stay in Bel Air, good service, nice staff, great breakfast, perfect rooms!

Great breakfast and on beach. ticks all the boxes for a basic 4 star hotel in Cancun

Hotel is a long way down the strip from all the bars and goings on of Cancun. However a very regular and cheap bus takes you straight up and back.

Very nice design and atmosphere. Light and genuinely classy. Great pool and nice beach.

Hardly any electric outlets in my room -- made it difficult to work on the desk with my laptop. Got better once they provided an extension cord.

The food is exquisite and its served with great care for the costumer. I had a great experience. The pool is great and it has a great view of the beach. The staff gives great service during your stay. I really recommend this hotel.

Beautiful hotel with excellent spacious ocean view rooms. Beautiful swimming pool facing the ocean. This place offers free champagne in the evenings and tea/coffee with cakes in the mornings and evenings. 10 - 15 mins bus ride to the malls, clubs and restaurants.

The hotel was nice, clean and quiet. The room spacious and the bed comfortable.

The location. The beach was nice, but there were no shops and only few restaurants around. Tips were not asked but very welcome for everything which is a bit strange for a European traveller.